INDUSTRIES / LOGISTICS & SUPPLY CHAIN
Logistics & Supply Chain, transformed with intent.
We build the optimization and visibility systems that move margins in logistics: smarter routing, honest ETAs, automated warehouses, and planning that sees disruption coming.
OVERVIEW
How we work in logistics & supply chain
Logistics runs on thin margins and thick complexity: volatile demand, driver constraints, fuel costs, port congestion, and customers who now expect Amazon-grade visibility from every carrier. Ilmora's logistics practice has delivered optimization and platform engineering for parcel and LTL carriers, 3PLs, freight forwarders, and large shippers — systems currently orchestrating over 1.2 million shipments a month.
Our differentiation is operations-grade engineering. Optimization models are only useful if they respect real constraints — hours-of-service rules, dock schedules, trailer capacities, customer time windows — and produce plans dispatchers actually run. We embed with operations teams, encode the constraints that matter, and measure results in cost per shipment and on-time percentage, not solver elegance.
Measured outcomes
- reduction in cost per delivery from route optimization
- 14%
- reduction in cost per delivery from route optimization
- on-time delivery after predictive ETA and exception management
- 96.2%
- on-time delivery after predictive ETA and exception management
- less picker travel from slotting optimization
- 27%
- less picker travel from slotting optimization
- of routes planned touchless within two quarters
- 85%
- of routes planned touchless within two quarters
THE CHALLENGES
What's standing in the way
The problems we hear most often from logistics & supply chain leaders — and the ones our engagements are scoped to solve.
Routing left to habit and heuristics
Manual and static route planning leaves 10–20% of fleet cost on the table through excess miles, poor consolidation, and unbalanced workloads.
Visibility gaps and unreliable ETAs
Customers demand real-time tracking, but data arrives fragmented from telematics, carriers, ports, and paper PODs — and padded ETAs erode trust.
Warehouse labor volatility
Slotting, wave planning, and labor scheduling built on spreadsheets can't adapt when volumes swing 40% week to week.
Reactive network planning
Capacity and inventory positioning decisions are made after disruptions hit, because demand signals and network state live in disconnected systems.
OUR SOLUTION
From constraint to capability
We start with a real-time logistics data backbone: telematics, TMS/WMS events, EDI/API carrier feeds, and IoT signals streaming into a network model that always knows where everything is. On that backbone we deploy the optimization layer — dynamic route optimization with full operational constraints, ML-based ETA prediction that beats carrier estimates, load-building and consolidation engines, and warehouse slotting and labor-planning models.
Everything is built as decision support first, automation second: dispatchers see the recommended plan with the reasoning, override with a click, and the system learns from those overrides. Once trust is earned, automation rates climb — our carrier clients typically reach 80–90% touchless planning within two quarters of go-live.
Route & load optimization
Constraint-aware vehicle routing, load building, and consolidation engines that cut miles and improve trailer utilization.
Predictive ETAs & visibility
ML ETA models on telematics and network data, unified tracking portals, and proactive exception alerts to customers.
Warehouse intelligence
Slotting optimization, wave and labor planning, and computer vision for dock and yard operations.
Demand & capacity planning
Network-level volume forecasting driving linehaul capacity, staffing, and inventory-positioning decisions.
Freight document automation
AI extraction from BOLs, PODs, customs docs, and invoices — eliminating manual keying and billing disputes.
TMS/WMS integration & platforms
Event-driven integration layers and custom logistics platforms over legacy TMS, WMS, and EDI estates.
TECHNOLOGY
The stack behind the solutions
Representative platforms and frameworks we deploy in this sector — always selected to fit your estate, not a vendor agenda.
Optimization & ML
- OR-Tools / Gurobi
- PyTorch
- LightGBM
- Reinforcement learning (slotting)
- MLflow
- Ray
Streaming & Integration
- Kafka
- Flink
- EDI (X12/EDIFACT)
- project44 / FourKites APIs
- Temporal
- gRPC
Platform & Cloud
- AWS / Azure
- PostgreSQL + PostGIS
- Kubernetes
- TimescaleDB
- Grafana
- Terraform
HOW WE DELIVER
A process built for regulated reality
Five phases, each with a concrete artifact and a go/no-go decision — so you always know where the engagement stands.
- 01
Network diagnostic
Baseline cost per shipment, on-time performance, and utilization; identify the lane, region, or facility with the biggest gap.
- 02
Data backbone
Unify TMS, telematics, and carrier feeds into a real-time network model with clean location and event data.
- 03
Optimization pilot
Run optimized plans in parallel with current planning on a defined region; measure miles, cost, and service side by side.
- 04
Dispatcher-led rollout
Deploy as decision support with override capture; tune constraints until plans are trusted and touchless rates climb.
- 05
Network-wide scale
Extend across regions and modes, add continuous re-optimization for intraday disruptions, and monitor savings honestly.
USE CASES
Where clients start
Proven entry points with clear ROI — most engagements begin with one of these and expand from evidence.
Dynamic last-mile routing
Daily and intraday route optimization respecting time windows, driver hours, and vehicle constraints.
Customer-facing predictive ETAs
ML ETAs with confidence bands published to customer portals, cutting where-is-my-order calls.
Warehouse slotting optimization
Velocity- and affinity-based slotting recommendations that reduce picker travel per order.
Freight billing automation
Document AI matching PODs, rate agreements, and invoices to eliminate revenue leakage and disputes.
FAQS
Questions we hear from leaders
Direct answers to the questions that come up in the first conversation.
RELATED SERVICES
Services behind these solutions
Ready to move the numbers in logistics & supply chain?
Bring us your hardest operational problem. In a 45-minute consultation, our practice leads will map the highest-ROI starting point and a realistic delivery plan.